FAQs
The promotion gives a one-time reward of 1,000 Rakuten Trade points ("RT points") after successfully matched trade within 10 business days post account activation. The RT Point reward is applicable to each account activated provided it meets the 10 business days requirement. Any deposit made after the campaign period will not be entitled for the rewards. TnC applied.
1 June 2019 - 31 December 2020
All new and existing customers of Rakuten Trade ("Eligible Participants") who open and activate at least one (1) Rakuten Trade account during the campaign period.
Eligible participant who successfully match their first trade during the campaign period and within 10 business days post account activation will be auto-enrolled in this promotion.
At the end of the business day of the first matched trade
Please log onto your account and check your point statement under the RT points tab.
Please contact our Customer Service at customerservice@rakutentrade.my or via toll free 1-800-88-6001.
