FAQs
Yes.
You can download iSPEED.my via either the "App Store", "Google Play" or click download from our website (mat.rakutentrade.my)
iSPEED.my is the localised version of Japan’s leading mobile app developed by Rakuten Securities, Inc. It combines the expertise of Rakuten Securities, Inc. (Japan) and local market best practices onto a single mobile platform.
iSPEED.my provides all Malaysian investors FREE access to stock prices, research reports and latest news headlines while Rakuten Trade customers will enjoy additional benefits including access to comprehensive trading, execution and clearing services for all trades on Bursa Malaysia.
Do I need to open a new iSPEED.my account again if I have an existing account? Can I use my WEB ID and trading pin for iSPEED.my?
Yes, you can use the same account login for iSPEED.my.
Yes, you can at "Order", "Refine", "Transaction History"
Yes, if you are a Rakuten Trade customer. For non-customers, it is delayed.
Please logon to mat.rakutentrade.my to place your order or call Customer Service for assisted trading services at 1-800-88-6001.
iSPEED.my is optimised for smart phone devices (i.e. android and iPhone).
The specifications for best viewing is as below:
Android (Phones& Tablets): V5.0 - 7.0
· Extra Large Screens - 1280 X 800
· Large Screens - 1280 X 720
· Normal Screens - 1280 X 720
· Small Screens - sw360dp [Smallest width or Height should be 360 dp]
IOS (iPhones only): supports
V8.0, up to the latest version
