FAQs
Conversion Request (Two Types; Conversion near to maturity & Early Conversion)
| Conversion to Ordinary Shares (Conversion near to maturity/expiry date of securities) |
| Mode of Request to Rakuten Trade |
|
1. Client to subscribe the corporate actions at Rakuten Trade platform for conversion with the condition that Warrant Shares, Preference Shares, and Loan Stock must be ready and available in Rakuten Trade CDS Account. 2. Hereby confirm that after the submission of this Notice of Conversion to the Company, I/We (shareholder) shall not dispose, transfer, charge or in any way deal with the ICPS intended for the conversion rights herein, until the conversion is completed by the debiting of the ICPS from my/our (shareholder) CDS Account or the conversion is rejected by the Company, whichever shall be applicable. |
| Processing Time |
|
1.For conversion request near to maturity/expiry date of securities, Rakuten Trade will send out applications to registrar Two (2) Market Days before registrar closing date. 2. The Registrar shall within Eight (8) Market Days (or such other period as may be prescribed by Bursa Securities) to credit the New Shares to client’s CDS account. |
| Deadline to submit application |
|
1. Application must be submitted before the Rakuten Trade’s Deadline. 2. Deadline is stated in both email notification and “Corporate Action Subscription” page at member’s web site. |
| How to apply |
|
1. Client to subscribe the corporate actions at Rakuten Trade platform 2. Rakuten Trade will send an email notification to require client to act/subscribe such conversion request at “Corporate Action Subscription” page at member’s web site. 3. Client to act/subscribe at member's page website |
| Things to note |
|
1. Rakuten Trade’s Deadline for a conversion request is stated in both email notification and “Corporate Action Subscription” page at member’s website. The Registrar Deadline can be found in Corporate Announcement on Bursa Malaysia’s website. 2. Rakuten Trade will dispatch to registrar latest at Two (2) Market Days before registrar closing date. 3. Rakuten Trade shall not be responsible for any claims/losses incurred if the client: - Fails to notify give instructions to Rakuten Trade - Or fails to submit before Rakuten Trade Deadline. 4. The maturity date of the securities and its settlement mode as stated in the corporate announcement. 5. It takes about 8 to 14 Market Days (or such other period as may be prescribed by Bursa Securities) for registrar to process the request subject to company announcement |
| Conversion to Ordinary Shares (Early Conversion) |
| Mode of Request to Rakuten Trade |
|
1. Client to give manual written instructions to notify Rakuten Trade for conversion request with the condition that Warrant Shares, Preference Shares, and Loan Stock must be ready and available in Rakuten Trade CDS Account. 2. Hereby confirm that after the submission of this Notice of Conversion to the Company, I/We (shareholder) shall not dispose, transfer, charge or in any way deal with the ICPS intended for the conversion rights herein, until the conversion is completed by the debiting of the ICPS from my/our (shareholder) CDS Account or the conversion is rejected by the Company, whichever shall be applicable. |
| Processing Time |
|
1. Cutoff time for early conversion request is 3PM. Any request thereafter will be processed next Market Day. 2. Conversion request will only be initiated One (1) Market Day after Rakuten Trade’s Deadline upon successful submission of the application. 3. Conversion request will take Fourteen (14) Market Days or more (subject to share registrar processing time, as it involved 3rd party) for it to be reflected in client’s CDS Account. |
| Deadline to submit application |
|
1. Application must be submitted before the Rakuten Trade’s Deadline. 2. Deadline is stated in both email notification and “Corporate Action Subscription” page at member’s web site. |
| How to apply |
|
1. Client to give manual written instruction to notify Rakuten Trade 2. Rakuten Trade will send an email notification to require client to act/subscribe such conversion request at “Corporate Action Subscription” page at member’s web site. 3. Client to act/subscribe at member's page website |
| Things to note |
|
1. Rakuten Trade’s Deadline for a conversion request is stated in both email notification and “Corporate Action Subscription” page at member’s website. The Registrar Deadline can be found in Corporate Announcement on Bursa Malaysia’s website 2. Rakuten Trade requires at least Fourteen (14) Market Days (subject to share registrar processing time, as it involved 3rdparty) to process application and send to registrar before registrar’s deadline 3. Rakuten Trade shall not be responsible for any claims/losses incurred if the client: - Fails to notify/ give instructions to Rakuten Trade - Or fails to submit the instruction before Rakuten Trade’s Deadline. 4. The maturity date of the securities and its settlement mode as stated in the corporate announcement. 5. It takes about 8 to 14 Market Days for registrar to process the request subject to company announcement |
Redemption Request (Two types; Redemption near to maturity & Early Redemption)
| Redemption to Cash (Redemption near to maturity/expiry date of securities) |
| Mode of Request to Rakuten Trade |
|
1. Client to subscribe the corporate actions at Rakuten Trade platform for redemption with the condition that Loan Stock must be ready and available in Rakuten Trade CDS Account. |
| Processing Time |
|
1. For redemption request near to maturity/expiry date of securities, Rakuten Trade will send out applications to registrar Two (2) Market Days before registrar closing date. 2. The Registrar shall within Eight (8) Market Days (or such other period as may be prescribed by Bursa Securities) to complete the application. |
| Deadline to submit application |
|
1. Application must be submitted before the Rakuten Trade’s Deadline. 2. Deadline is stated in both email notification and “Corporate Action Subscription” page at member’s web site. |
| How to apply |
|
1. Client to subscribe the corporate actions at Rakuten Trade platform. 2. Rakuten Trade will send an email notification to require client to act/subscribe such redemption request at “Corporate Action Subscription” page at member’s web site. 3. Client to act/subscribe at member's page website |
| Things to note |
|
1. Rakuten Trade’s Deadline for a redemption request is stated in both email notification and “Corporate Action Subscription” page at member’s website. The Registrar Deadline can be found in Corporate Announcement on Bursa Malaysia’s website. 2. Rakuten Trade will dispatch to registrar latest at Two (2) Market Days before registrar closing date. 3. Rakuten Trade shall not be responsible for any claims/losses incurred if the client: - Fails to notify or give instructions to Rakuten Trade - Or fails to submit before Rakuten Trade Deadline. 4. The maturity date of the securities and its settlement mode as stated in the corporate announcement. 5. It takes about 8 to 14 Market Days (or such other period as may be prescribed by Bursa Securities) for registrar to process the request subject to company announcement |
| Redemption to Cash (Early Redemption) |
| Mode of Request to Rakuten Trade |
|
1. Client to give manual written instructions to notify Rakuten Trade for redemption request with the condition that Loan Stock must be ready and available in Rakuten Trade CDS Account. |
| Processing Time |
|
1. Cutoff time for early redemption request is 3PM. Any request thereafter will be processed next Market Day. 2. Redemption request will only be initiated One (1) Market Day after Rakuten Trade’s Deadline upon successful submission of the application. 3. Redemption request will take Fourteen (14) Market Days or more (subject to share registrar processing time, as it involved 3rd party) for it to be reflected in client’s CDS Account. |
| Deadline to submit application |
|
1. Application must be submitted before the Rakuten Trade’s Deadline. 2. Deadline is stated in both email notification and “Corporate Action Subscription” page at member’s web site. |
| How to apply |
|
1. Client to give manual written instruction to notify Rakuten Trade. 2. Rakuten Trade will send an email notification to require client to act/subscribe such redemption request at “Corporate Action Subscription” page at member’s web site. 3. Client to act/subscribe at member's page website |
| Things to note |
|
1. Rakuten Trade’s Deadline for a redemption request is stated in both email notification and “Corporate Action Subscription” page at member’s website. The Registrar Deadline can be found in Corporate Announcement on Bursa Malaysia’s website. 2. Rakuten Trade requires at least Fourteen (14) Market Days (subject to share registrar processing time, as it involved 3rdparty)to process application and send to registrar before the registrar deadline. 3. Rakuten Trade shall not be responsible for any claims/losses incurred if the client: - Fails to notify or give instructions to Rakuten Trade - Or fails to submit the instruction before Rakuten Trade’s Deadline 4. The maturity date of the securities and its settlement mode as stated in the corporate announcement. 5. It takes about 8 to 14 Market Days for registrar to process the request subject to company announcement |
How do i respond to a corporate action - Part Three - Dividend Reinvestment Plan & Rights Subscription
Dividend Reinvestment Plan & Rights Subscription
| Mode of Request to Rakuten Trade |
| Dividend Reinvestment Plan/Rights subscription will be available at “Corporate Action Subscription” page at member’s web site. |
| Deadline to submit application |
|
1. Application must be submitted before the Rakuten Trade’s Deadline to ensure Rakuten Trade has sufficient processing time. 2. Deadline is stated in both email notification and “Corporate Action Subscription” page at member’s web site. |
| How to apply |
|
1. Rakuten Trade will send an email notification to require client to act/subscribe such Dividend Reinvestment Plan or Rights Subscription request at “Corporate Action Subscription” page at member’s web site. 2. Client to act/subscribe at member's page website |
| Things to note |
|
1. Rakuten Trade’s Deadline for a Dividend Reinvestment Plan or Rights Subscription request is stated in both email notification and “Corporate Action Subscription” page at member’s website. The Registrar Deadline can be found in Corporate Announcement on Bursa Malaysia’s website. 2. Application must be submitted before the Rakuten Trade’s Deadline to ensure Rakuten Trade has sufficient processing time. 3. Rakuten Trade shall not be responsible for any claims/losses incurred if the client: -Fails to notify or give instructions to Rakuten Trade -Or fails to submit application before Rakuten Trade Deadline |
Acceptance of Take Over Offer
| Mode of Request to Rakuten Trade |
|
1. Take Over Offer will be available at “Corporate Action Subscription” page at member’s web site. |
| Deadline to submit application |
|
1. Application must be submitted before the Rakuten Trade’s Deadline to ensure Rakuten Trade has sufficient processing time. 2. Deadline is stated in both email notification and “Corporate Action Subscription” page at member’s web site. |
| How to apply |
|
1. Rakuten Trade will send an email notification to require client to act/subscribe such Dividend Reinvestment Plan or Rights Subscription request at “Corporate Action Subscription” page at member’s web site. 2. Client to act/subscribe at member's page website. |
| Things to note |
|
1. Rakuten Trade’s Deadline for a Take Over Offer is stated in both email notification and “Corporate Action Subscription” page at member’s website. The Registrar Deadline can be found in Corporate Announcement on Bursa Malaysia’s website. 2. Application must be submitted before the Rakuten Trade’s Deadline to ensure Rakuten Trade has sufficient processing time. 3. Rakuten Trade shall not be responsible for any claims/losses incurred if the client: -Fails to notify or give instructions to Rakuten Trade -Or fails to submit application before Rakuten Trade Deadline |
If the structured warrant expired in the money, advise on final settlement will be available in announcement at Bursa website. After our custodian received such payments it will take another 3-5 trading days to credit into your trading account. You may view the status at “My Account”, “Transaction History”, and “Cash” section.
It depends on the company announcement on the level of acceptances of the Offer and settlement advise in the Offer Documents. After our custodian received such payments it will take another 3-5 trading days to credit into your trading account. You may view the status at “My Account”, “Transaction History”, and “Cash” section.
A Corporate Action is an activity initiated by a company, which affects the nature and/or quantity of stocks that you hold in the company. Some actions may require a response from you while others may not. It is important that you understand how a particular Corporate Action may affect your holding(s).
There are numerous types of Corporate Actions. The main ones include:
· Dividends
· Takeovers
· Rights Issues
· Bonus Issues
· Conversion
· Warrants
· AGM/EGM Meeting
Click here to find out more about Corporate Action.
| No. | General Date as stipulated by Bursa Malaysia | Description |
1 |
Announcement date |
Date a Corporate Announcement is made on Bursa Malaysia |
2 |
Listing date |
Listing date of the new securities |
3 |
Maturity date |
Maturity date of the securities |
4 |
Date payable/payment date |
Date the stock dividends is scheduled to be paid as a result of the Corporate Action |
5 |
Ex-date |
The date when the stock reflects the adjusted price after it has undergone certain corporate actions. To receive the necessary entitlements in line with a corporate action, you must purchase the stock before the ex-date to be entitled to dividends, bonus shares or rights attached to the share. |
6 |
Date for commencement of trading of rights |
Date a shareholder has the right to start trading a particular share. |
7 |
Date for cessation of trading of rights |
Date a shareholder has to stop trading a particular share |
8 |
Last date and time for acceptance and payment |
Last date and time for a registrar to acknowledge / accept the corporate action application and accompanying payment |
9 |
Last date and time for excess share application and payment |
Last date and time for a registrar to acknowledge / accept the excess share application and accompanying payment |
| No. | Dates in Corporate Acton Subscription at RT | Description |
1 |
Announcement Date |
Date a Corporate Announcement is made on Bursa Malaysia |
2 |
Last Submission Date |
Rakuten Trade Deadline or date for a client must act on a Corporate Action |
No. Rakuten Trade will handle the processing of corporate actions once we receive the instruction(s) and payment from you.
Rakuten Trade's Deadline is always ahead of Registar's deadline. It is a bit longer compared to direct accounts as it includes not only our processing time but also the time taken by the registrar to process your application.
Should I have money in my account when I subscribe for any corporate actions? (i.e.: Rights issue, Conversion, etc.)?
Yes.
You may request for a copy by emailing customerservice@rakutentrade.my or via toll free 1-800-88-6001.
The new shares/cash offered will be credited into your account once we have received instruction from the registrar as defined in the offer letter.
Once the deadline for Rakuten Trade has passed, Rakuten Trade is unable to process the related Corporate Action Activity on behalf of you.
The net dividends payments will be credited into your trading account once we have received the payments from our custodian. It may take around 3-5 trading days from the payment date (excluding weekends & public holidays) for the processing. You may view the status at “My Account”, “My Statement”.
Yes, if you are the shareholder of the company. To attend AGM/EGM, please ensure the shares are sighted in your CDS account beforehand. Then, email your request to our Customer Service at least 10 working days before the AGM/EGM date. Please contact us at customerservice@rakutentrade.my or via toll free 1-800-88-6001 for more information.
No request of proxy form will be entertained thereafter.
We strongly advise clients to confirm the attendance with the Registrar upon receiving the confirmation to attend an AGM from Rakuten Trade. Please contact Rakuten Trade at least seven (7) working days before the AGM date if you notice that your name and/or your proxy’s name(s) has not been updated in the Registrar’s AGM attendance list.
eDividend is a service which allows an issuer to electronically pay your cash dividend entitlements directly into your bank account instead of making a payment via bank cheque. Rakuten Trade will manage the dividend payments directly into your Cash Upfront Account. You do not need to register for eDividends.
The dividends will be credited into your Rakuten Trade Cash Upfront Account.
What are the differences between Rakuten Trade Nominees CDS account and Typical Broker Nominees Account?
The following are the differences of Rakuten Trade Nominees and typical Nominees account:
|
Types |
Rakuten Trade Nominees Account |
Typical Broker Nominees Account |
|
Account Name |
Kenanga Nominees (Tempatan) Sdn Bhd Rakuten Trade Sdn Bhd for customer name |
X Nominees (Tempatan) Sdn Bhd for Customer name |
|
IPO Application |
NO |
NO |
|
Annual Report |
Send to KIBB Nominee |
Send to X Nominee |
|
AGM/EGM |
to attend AGM/EGM, simply email your request to Customer Service 10 working days before the AGM/EGM |
Requires Proxy Letter from X Nominee |
|
E-dividend |
NO |
NO |
|
Corporate Action Exercise |
Handle by Rakuten Trade based on customers instruction from the website (online). No handling fee impose. |
Handle by X Nominee on instructions. Fees will be imposed. |
Corporate Action Charges
|
Types |
Rakuten Trade Nominees Account |
Typical Broker Nominees Account |
|
Dividend |
RM0 |
From RM2.50 |
|
Rights Issue, Share Consolidation or Share splits |
RM0 |
Postage - from RM4.00 (per counter) Handling fees - from RM10.00 (per counter) Bank draft fees for excess application - from RM5.00 |
|
Call Warrant Expiry Or Charges (in the money) |
RM0 |
Postage - from RM1.50 (per counter) Handling Fees - from RM10.00 (per counter) |
|
Loan Stock Conversion |
RM0 |
Postage - from RM4.00 (per counter) Handling fees - from RM10.00 (per counter) Registrar Charges - RM10.00 |
|
Warrant Conversion |
RM0 |
Postage - from RM4.00 (per counter) Handling fees - from RM10.00 (per counter) Registrar Charges - RM10.00 Bank Draft Fees - from RM5.00 |
|
Capital Distribution / Repayment |
RM0 |
RM0 |
|
Execution of Proxy / Bonus Issue |
RM0 |
RM0 |
|
General Offer |
RM0 |
Postage - from RM1.50 Handling fees - from RM25.00 Transfer fees - from RM10.00 |
|
Transfer Out |
RM10.00 (per counter) |
RM10.00 (per counter) |
|
Transfer In |
RM0 -Entitled for 100 RT points |
RM10.00 (per counter) |
|
AGM / EGM |
RM0 |
from RM20.00 |
Note: Exclude all out of pocket expenses / charges / fees and other miscellaneous charges levied / charged by authorities, regulators, registrars, banks, service providers and custodian agents.
You may view or download your "Dividend Tax Voucher" from our web trading platform.
Go to “MY ACCOUNT”
Click on “MY STATEMENT”
Select “Dividend tax voucher” at Document Type and click the “Show” button.
Finally, select “view” or “download” statement.
