FAQs
General Information
Contra Account
Account Opening
Nominee Account
Deposit and Settlement
Trading
Cash Withdrawal
Share Transfer
SIDREC
Corporate Action
Rakuten Trade Points
Common Reporting Standard
Change of Personal Details
Account Closing
iSPEED.my
System
Security
Day Trade Rebate Program
Cash Deposit & Get Rewarded
1st Trade & Get Rewarded
Leveraged and Inverse (L&I) Exchange-Traded Funds (ETFs)
RakuMargin
You should send an email to customerservice@rakutentrade.my to request for an account closure. Once your outstanding cash balance is cleared and your asset/shares are transferred, it will be closed.
Within 3 working days, subject to management clearance and if there are no outstanding cash and/or shares in your account.
No, however transfer fee for your shares (CDS transfer) of RM10.00 will be charged by Bursa Malaysia.
Yes. You may re-apply for a new account.
Yes, if the process has not been completed and you have yet to receive the email notification.