FAQs
General Information
Contra Account
Account Opening
Nominee Account
Deposit and Settlement
Trading
Cash Withdrawal
Share Transfer
SIDREC
Corporate Action
Rakuten Trade Points
Common Reporting Standard
Change of Personal Details
Account Closing
iSPEED.my
System
Security
Day Trade Rebate Program
Cash Deposit & Get Rewarded
1st Trade & Get Rewarded
Leveraged and Inverse (L&I) Exchange-Traded Funds (ETFs)
RakuMargin
We adhered to the Personal Data Protection Act 2010 (PDPA). All customers’ data are stored in a secured environment as prescribed by the PDPA.
We ensure a secured environment for data transmission with an adoption of proven security technologies such as User ID & Password protection and Trading Pin (T-PIN) validation. We advise, though, all our customers to change their passwords regularly.